Poorly written and sloppy emails reflect badly on you, but more importantly, they reflect badly on your workplace. You could hurt the reputation of the company you are working for.
Here are five key tips to get you started:
You NEED to read these resources:
Don't bury critical information! Writing concisely ensures you'll get your ideas and points communicated with your coworkers.
Here are four things you NEED to do to keep your writing clear & concise:
Here are two tools that will make it easier to write in an active voice:
The Hemingway Editor checks your text for unnecessary adverbs, eliminates passive voice, proposes simpler alternatives, and identifies hard to read sentences.
Datayze Passive Voice Detector is another tool for checking for passive voice. It also helps you avoid getting attacked by Zombies! ;-)
We know we should be careful about what we say with our mouths, but what about with our bodies? Nonverbal communication is a huge part of everyday life (at least 65% of all our communication is nonverbal!). Minding nonverbal communication will make not only your customers happier but your co-workers and bosses too!
These two short videos can help you learn more about nonverbal communication. The first video shows you what nonverbal communication is; the second video will show you how it matters in the workplace.
If you want to learn more about nonverbal communication, check out this short article by Jacquelyn Smith of Business Insider on 10 nonverbal cues that matter in the workplace.