Looking for company information regarding their customer service?
Check out these resources!
The American Customer Satisfaction Index - provides unique customer experience benchmarking capabilities that come from the Index’s one-of-a-kind, cross-industry structure. For over two decades, the ACSI has used its science-based, proprietary methodology to analyze customer satisfaction for 10 economic sectors and 40 key industries that together represent a broad swath of the national economy. To access company rating, under the "Benchmarks" tab, click "By Company" to search company names and discover customer satisfaction ratings. The closer their rating is to 100, the better their satisfaction.
The Consumer Financial Protection Bureau Consumer Complaint Database - A 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are transparent, fair, and competitive. Search the Consumer Complaint Database for complaints filed against specific companies.
